SINGAPORE, August 6, 2012 /Stanford Who’s Who [1]/ — Serving as a leader in the professional training and coaching field in Singapore, Daniel Ord [2] has enjoyed a successful career filled with several significant accomplishments, leading to his recognition in the distinguished ranks of leading professionals with Stanford Who’s Who. Throughout his brilliant professional career, Mr. Ord has routinely exhibited the passion, vision, dedication and diligence necessary to be mentioned among the elite. Daniel is the Founder, Strategic Advisor, and CEO of OmniTouch International, which is a company that provides training and certification, mystery shopper and customer service research for clients in the contact center and customer service industry in over 30 countries worldwide. They serve as the Global Partner for the International Customer Management Institute; Training Consortium Partner for the Call Centre Industry Advisory Council; developers of the Frontline Certification of Excellence; authorized Training Partner of Great Brook; and the developers of the Global Service Index. In his role with OmniTouch International, Mr. Ord is responsible for the company’s overall strategic direction, business expansion, and product development as well as management of business partner and client relationships, and presenting knowledge and insights at private and public events around the world. Under his outstanding leadership, OmniTouch was the first to pioneer and deliver international certification in the region back in early 2003. They were also the first in the region to pioneer the powerful combination of Mystery Shopper and Training to provide clients with effective one-stop solutions to improve customer facing capabilities. Over the course of his incredibly impressive career, Daniel has served as a symbol of achievement. He is responsible for publishing the OmniTouch Journal, which is now issued monthly in 20 countries throughout the world. He also co-authored the Frontline Certification of Excellence in 2005 and the Team Leader Certification standard in 2011. Additionally, he serves as a judge for the UK Customer Experience Awards and has judged past Singapore and Malaysia Contact Centre of the Year Awards. In addition to running operations for OmniTouch International, Mr. Ord is also a Partner and Director of the Art Club Singapore, which is an organization that aims to bring art from North America, South America, and Europe to Asia, allowing for a more comprehensive selection of options for collectors and appreciators of a variety of artistic styles. Along with his sister and partner, Daniel runs the Charles Karen Gallery, which was established in Singapore in 2011 with the mission of providing diverse American and European artists with an opportunity to make their work accessible to a broader audience in Asia. Although he gained the vast majority of his expertise through his professional experience, Daniel also earned an Honors degree in Economics from the University of California. Evidencing his remarkable reputation in his field, he was recognized as the Singapore Contact Centre Champion for 2011 by Contact Centre World. Mr. Ord is a member of the Contact Centre Association of Singapore, Asia Speakers Bureau, and the Mystery Shopping Providers Association. To visit the OmniTouch International website click here [3] To visit the Charles Karen Gallery website click here [4] To view more information on Daniel Ord click here [5] Browse the Stanford Who’s Who Social Media Branding Website [6]
[1] http://www.stanfordwhoswho.com/
[2] http://danielord.info
[3] http://www.omnitouchinternational.com
[4] http://www.charleskarengallery.com/
[5] http://www.stanfordwhoswho.com/7148163.html
[6] http://www.stanfordwhoswho.com/
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